What services can I help you with?
We offer support services on business or personal matters - or even both. This, put simply, releases the strain and gives you more time in the day to concentrate on the things that matter!
We can complete tasks for you either by the hour, as a package or on a retained basis - which you choose depends on what you need support with and how long you need to hire us for
We will keep a record of the time that we spend working for you, and this breakdown will be provided with your invoice.
If you are unsure of exactly what you need, how long it might take or have a set budget, please contact us and we can talk through the best way of providing the flexible support you need.
If you need help but are unsure what we could do for you, have a look through the suggestions below
This list in not exhaustive, so if there is something else you have in mind, let's have a chat about it and see how we may be able to help.
Business Support
Did you choose your line of business as it was something that you loved and were good at? Do you find that there are lots of mundane office administration tasks that take up your time? Here's how we can help.
Hire Me
Organisation
- Travel & accommodation
- Appointment booking
- Research
- Lifestyle management
- Emails and telephone calls
- Diary and appointment management
- Social diary organisation and preparation
- Event organisation
- Desktop publishing
- Data Entry
- Transcription
- All administrative duties
- Quotations
- Invoicing
- Project management
- Business Proposals
- Typing
- Creating basic reports
- Translations
- Business registrations
- Business portfolios
- Business card / flyer, newsletter / advert design and printing
Call Center
We have trained call centre staff who can help with:
- Tele-sales
- Cold calling
- Customer services
Contact Management
Have you recently attended a conference or networking event and have a pile of business cards you don't know what to do with? Or you have a data basis that is not organised? We can help to:
- Create a spreadsheet of your contacts
- Add contacts to your Customer Relationship
- Management (CRM) system
- Add contact into your e-marketing system
- Follow or Like them from your social media accounts
- Confirm or make appointment
Accounts Preperation
Do you buy lots of goods or services and find yourself at the end of the year dreading having to prepare the paperwork for your accountant? We can help with:
- Organising your receipts
- Setting up or updating a spreadsheet to record your expenses
- Entering your receipts on to your expenses log
- Keeping your expenses up to date to ensure you have an accurate picture of your business
Diary Management
If you are busy out meeting clients or suppliers, and networking, it can be difficult to find the time to arrange new appointments to grow your business. We can help with:
- Arranging appointments
- Booking meeting rooms
- Arranging travel
- Sending reminders
- Follow up your appointments
Email Management
When you are out and about, it can be hard to find the time to respond to emails during working hours. We can help with:
- Monitoring emails and removing junk-mail
- Responding to emails
- Flagging important emails
- Setting up rules to filter your emails
- Setting up auto responders or an Out-Of-Office to better manage client expectations
Proofreading
Whether it is marketing materials, a blog post or a presentation, it can be easy to miss errors when you are reading it back. We can help with:
- Checking for typing errors
- Highlighting areas for improvement
- Re-drafting
Debt Chasing
When you work closely with your clients, it can be a difficult conversation for some when invoices are going unpaid. We can help with:
- Sending reminders
- Chasing bad debts
Business Research
This is one of the most time consuming areas for a business owner. From finding possible clients or researching suppliers, we can help with:
- Sourcing images
- Content for presentations
- Supplier research
- Identifying new leads
Office Management
Maybe you are so busy your office is disorganised, or your office systems just aren't working for you. We can help with:
- Organising and setting up your office
- Organising and filing paperwork
- Suggesting and implementing office systems
HR Support
Human Resources can be very admin-intensive, We can help with:
- Advertising on job sites
- Finding suitable candidates
- Reviewing CV's
- Shortlisting
- Preparing new starter packs and induction checklists
- Preparing contracts
- Developing staff handbooks
- Writing job descriptions
Mail Shots & Letters
We can help with:
- Preparing and sending thank you letters or cards
- Sending invitations to an event
- Sending Christmas cards and gifts
- Preparing letters by mail merge from a database
- Creating a database for a mail merge
Marketing
We can help with:
Social media marketing on various platforms.
We provide assistance in setting up your social media platforms, graphic design and management thereof.
- Google Business
- Youtube
Website & Blog
We have an IT department who can help with:
- Creating the perfect website for you
- Hosting
- Domain registration
- SEO
- Maintenance
- Updates
Identifying Tasks to Outsource
If you are overwhelmed with work but are unsure how to start delegating or even what you could delegate, then this is something we can help with too. Either 1:1 or over Skype / Zoom, we can talk about what tasks you do on a day to day basis and suggest how using a Virtual Assistant can take off pressure
Graphic Design
We can help with:
- Ads for Social Media etc.
- Templates
- Logos
- Business cards
- Flyers
- Email signatures
- We also do printing of your designed graphics format.